Privacy Policy

1. Information We Collect

When you contact AS Jewellers about gold jewellery, silver jewellery or custom manufacturing, we may receive information that you voluntarily provide.

Personal and Contact Information

• Your name
• Phone or WhatsApp number
• Email address
• Information included in your enquiry

Jewellery Enquiry Information

• Preferred jewellery designs
• Reference images or photographs
• Customisation requirements
• Budget or other details you choose to share

Our website may also receive technical information, such as browser type, device information and IP address, through website hosting, security tools or analytics services, where enabled.

2. How We Use Your Information

We use the information you provide for purposes connected with your jewellery enquiry or our website operations.

• Responding to customer enquiries.
• Discussing gold and silver jewellery designs.
• Preparing custom jewellery manufacturing quotations.
• Communicating about requested products, designs or orders.
• Maintaining website functionality and security.
• Complying with applicable legal obligations.

We do not use your jewellery reference images for public promotional purposes without an appropriate basis or permission.

3. WhatsApp and Telephone Enquiries

Our website provides WhatsApp and telephone links so customers can contact us directly.

When you communicate with us through WhatsApp, your messages and related information are also processed by WhatsApp according to its own privacy practices and terms.

Please avoid sharing unnecessary sensitive information, passwords or financial account credentials through enquiry messages.

4. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, remember preferences, maintain security or measure website performance.

Third-party services, if enabled, may also place cookies or collect technical information.

You can manage or block cookies through your browser settings. Some website functions may not work as intended if certain cookies are disabled.

5. Sharing Your Information

We do not sell personal information provided through customer enquiries.

We may share information with service providers where necessary to operate our website, communicate with customers, support an agreed service or meet applicable legal requirements.

External service providers handle information according to their applicable terms and privacy practices.

6. Data Security

We aim to use reasonable organisational and technical safeguards to protect the information we handle.

However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain enquiry information for as long as reasonably necessary to respond to customers, manage relevant business records, resolve disputes or comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

8. Your Privacy Requests

You may contact AS Jewellers to request information about personal data you have provided to us, request corrections or ask for deletion where applicable.

We will review such requests in accordance with applicable law and any relevant record- keeping obligations.

Email: support@asjewellers.in

9. Third-Party Websites

Our website may include links to third-party services such as WhatsApp or Google Maps.

These services operate independently and have their own privacy policies. We recommend reviewing those policies before sharing information with them.

10. Children's Privacy

Our website is intended to provide information about jewellery and facilitate customer enquiries. It is not designed to collect personal information from children.

If you believe a child has submitted personal information to us inappropriately, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, data-handling practices or applicable requirements change.

Any revised version will be published on this page with an updated revision date.